How to Reset a Forgotten Password

Since the GUSI Website and ScanHub are separate logins, you’ll need to reset your password separately for each one if you use both.

Reset your GUSI Website password

1. On the account page of globalultrasoundinstitute.com/account, click “Forgot Password” or a similar link on the login screen, or go directly to the password reset page.
2. Enter the email address associated with your account and submit the request.
3. Check your inbox for a reset link (check your spam/junk folder if you don’t see it within a few minutes).
4. Click the link and enter your new password.
5. Log back in at globalultrasoundinstitute.com/account using your new password.

Reset your ScanHub password

1. Go to scanhub.upscan.com/dashboard.
2. Click Forgot Password (or similar link) on the login screen.
3. Enter the email address associated with your ScanHub account and submit the request.
4. Check your inbox for a reset link (check spam/junk folder if needed).
5. Click the link and set your new password.
6. Log back in with your new credentials.
   • Note: your password is case sensitive, so type it exactly as you set it.

If the reset doesn’t work

Email support at support@globalultrasoundinstitute.com and ask for a manual password reset.
Tip: resetting your password also clears a temporary lockout from too many failed attempts.

If you require further assistance or discovered an error in our support documentation, please contact us by emailing support@globalultrasoundinstitute.com