Troubleshooting
My Course Won’t Mark as Complete
Uploaded by: Marcus Wong · Last updated: July 10, 2026
A course is only marked complete once both of these are met:
- Every video has been watched to 100%.
- Every quiz has been passed at 80% or above.
Find what’s outstanding
- Open the course outline and look for any video that isn’t fully watched or any quiz below 80%.
- Complete those items, then refresh the course page.
Notes:
If you are using the mobile app, try switching to the web version by logging in through a browser. Some features and structural steps may not be visible on the mobile app due to display differences, but they will be fully accessible on the web version. Completing these hidden steps on the web will contribute to your overall course completion.
If everything is done and the course still shows incomplete, contact support at support@globalultrasoundinstitute.com so we can investigate.
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Need more help?
If you require further assistance or discovered an error in our support documentation, please contact us by emailing support@globalultrasoundinstitute.com
